eftPay Internal
Transaction Platform
Overview
eftPay provides payment solutions for merchants across Asia. As the first designer in the Taipei branch, I led the design of the company’s internal transaction system from the ground up, defining workflows and building a design library to keep the platform scalable and consistent.
The system enabled teams to navigate complex payment data more efficiently and monitor daily transactions for over 20 payment providers and 22,000 merchants.
Timeline
Nov 2019 - Dec 2020
Role
UI Designer
Responsibilities
UXUI Design & User Interviews
Company
eftPay
eftPay Internal Transaction Platform
Overview
eftPay provides payment solutions for merchants across Asia. As the first designer in the Taipei branch, I led the design of the company’s internal transaction system from the ground up, defining workflows and building a design library to keep the platform scalable and consistent.
The system enabled teams to navigate complex payment data more efficiently and monitor daily transactions for over 20 payment providers and 22,000 merchants.
Timeline
Nov 2019 - Dec 2020
Timeline
Nov 2019 - Dec 2020
Role
UI Designer
Role
UI Designer
Responsibilities
UXUI Design & User Interviews
Responsibilities
UXUI Design & User Interviews
Company
eftPay
Company
eftPay
About Service
eftPay is Hong Kong's leading electronic wallet service provider, specializing in mobile payments and electronic wallets, and supporting multiple payment methods such as Alipay, WeChat Pay, UnionPay, and American Express. It is suitable for online merchants, individual businesses, and small stores, offering API integration, POS transactions, and electronic invoice services, enabling merchants to easily integrate payment functions.
Challenge
The company had internal tools that allowed employees to view transaction records for each payment provider. However, every provider operated on a separate system, so users had to log into multiple platforms to get a complete overview of all transactions. To address this, the team decided to develop a unified system that consolidated data from all payment providers.
My Impact
Deliverables
Building a Shared Design Language
Built a cross-team design system with reusable components for forms, tables, and status indicators, improving consistency and speeding up development.
Single Login Integration
Previously, staff had to log into multiple systems to track transactions across different payment providers. I designed a unified login and dashboard experience that connected all providers under one platform.
Table Structure Design
Each page followed a consistent structure to help users quickly locate and analyze transaction data. The top area contained global search and filter controls, followed by a summary section that provided key transaction metrics at a glance. The main table at the bottom displayed detailed records, allowing users to dive into specific transactions or compare data across providers.
Takeaway
This project was my first time building a design system. I learned how having consistent and flexible components can make development easier for everyone. Back then, I was still a junior designer, but I suggested using Figma for design handoff, and it turned out to really help communication between the Hong Kong and Taipei teams. That experience taught me not to underestimate myself. If an idea can make things better for the team, it’s always worth trying.
Next Project
Next Project
Fang Hong © 2025 · Product Designer
yfhong0973@gmail.com
Fang Hong © 2025 · Product Designer
yfhong0973@gmail.com
eftPay Internal
Transaction Platform
Overview
eftPay provides payment solutions for merchants across Asia. As the first designer in the Taipei branch, I led the design of the company’s internal transaction system from the ground up, defining workflows and building a design library to keep the platform scalable and consistent.
The system enabled teams to navigate complex payment data more efficiently and monitor daily transactions for over 20 payment providers and 22,000 merchants.
Timeline
Nov 2019 - Dec 2020
Timeline
Nov 2019 - Dec 2020
Role
UI Designer
Role
UI Designer
Responsibilities
UXUI Design & User Interviews
Responsibilities
UXUI Design & User Interviews
Company
eftPay
Company
eftPay
About Service
eftPay is Hong Kong's leading electronic wallet service provider, specializing in mobile payments and electronic wallets, and supporting multiple payment methods such as Alipay, WeChat Pay, UnionPay, and American Express. It is suitable for online merchants, individual businesses, and small stores, offering API integration, POS transactions, and electronic invoice services, enabling merchants to easily integrate payment functions.
Challenge
The company had internal tools that allowed employees to view transaction records for each payment provider. However, every provider operated on a separate system, so users had to log into multiple platforms to get a complete overview of all transactions. To address this, the team decided to develop a unified system that consolidated data from all payment providers.
My Impact
Deliverables
Building a Shared Design Language
Built a cross-team design system with reusable components for forms, tables, and status indicators, improving consistency and speeding up development.
Single Login Integration
Previously, staff had to log into multiple systems to track transactions across different payment providers. I designed a unified login and dashboard experience that connected all providers under one platform.
Table Structure Design
Each page followed a consistent structure to help users quickly locate and analyze transaction data. The top area contained global search and filter controls, followed by a summary section that provided key transaction metrics at a glance. The main table at the bottom displayed detailed records, allowing users to dive into specific transactions or compare data across providers.
Takeaway
This project was my first time building a design system. I learned how having consistent and flexible components can make development easier for everyone. Back then, I was still a junior designer, but I suggested using Figma for design handoff, and it turned out to really help communication between the Hong Kong and Taipei teams. That experience taught me not to underestimate myself. If an idea can make things better for the team, it’s always worth trying.
Next Project
Next Project
Fang Hong © 2025 · Product Designer
yfhong0973@gmail.com
Fang Hong © 2025 · Product Designer
yfhong0973@gmail.com
About Service
eftPay is Hong Kong's leading electronic wallet service provider, specializing in mobile payments and electronic wallets, and supporting multiple payment methods such as Alipay, WeChat Pay, UnionPay, and American Express. It is suitable for online merchants, individual businesses, and small stores, offering API integration, POS transactions, and electronic invoice services, enabling merchants to easily integrate payment functions.
Challenge
The company had internal tools that allowed employees to view transaction records for each payment provider. However, every provider operated on a separate system, so users had to log into multiple platforms to get a complete overview of all transactions. To address this, the team decided to develop a unified system that consolidated data from all payment providers.
My Impact
Complex UI
Designed high-density screens for internal transaction workflows, including advanced search, multi-layered queries, list management, and real-time analytics dashboards.
Team Alignment
Worked closely with teams in Hong Kong and Taipei to streamline collaboration and established Figma as the main design and communication tool across offices.
Design System
Built a shared design system that unified components, improved handoff quality, and reduced visual inconsistencies in development.
Scalable Structure
Defined page templates and layout logic that allowed new modules to be added with minimal redesign effort.
Deliverables
Building a Shared Design Language
Built a cross-team design system with reusable components for forms, tables, and status indicators, improving consistency and speeding up development.
Single Login Integration
Previously, staff had to log into multiple systems to track transactions across different payment providers. I designed a unified login and dashboard experience that connected all providers under one platform.
Table Structure Design
Each page followed a consistent structure to help users quickly locate and analyze transaction data. The top area contained global search and filter controls, followed by a summary section that provided key transaction metrics at a glance. The main table at the bottom displayed detailed records, allowing users to dive into specific transactions or compare data across providers.
Takeaway
This project was my first time building a design system. I learned how having consistent and flexible components can make development easier for everyone.
Back then, I was still a junior designer, but I suggested using Figma for design handoff, and it turned out to really help communication between the Hong Kong and Taipei teams. That experience taught me not to underestimate myself. If an idea can make things better for the team, it’s always worth trying.
Next Project
Fang Hong © 2025 · Product Designer
yfhong0973@gmail.com